We're Here to Help
Get the support you need to make your website accessible. Our team is committed to your success.
Self-Service Resources
Find answers quickly with our comprehensive resources.
Support by Plan
Response times and support channels vary by subscription tier.
Starter
Channels:
Includes:
- Community resources
- Knowledge base access
- WCAG Guide
Professional
Channels:
Includes:
- All Starter features
- Priority ticket queue
Business
Channels:
Includes:
- All Professional features
- Onboarding assistance
Frequently Asked Questions
Quick answers to common questions about Accessible.
How do I get started with Accessible?
Sign up for a free trial, add your first domain, and run your first accessibility scan. Our onboarding wizard will guide you through each step.
What accessibility standards do you test against?
We test against WCAG 2.1 Level A and AA guidelines by default. Our AI-powered analysis also identifies usability issues that may not be covered by WCAG but impact real users.
Can I test pages that require authentication?
Yes! Our User Journey feature allows you to define multi-step flows including login sequences, so you can test authenticated pages and complex workflows.
How often should I run accessibility scans?
We recommend running scans after each deployment and scheduling regular automated scans (weekly or bi-weekly) to catch any regressions.
Do you offer team or organization accounts?
Yes, our Professional and Business plans support multiple team members with role-based access control. Contact us for enterprise pricing.